Help Center

General Questions

What is 360° Pilates?

360° Pilates™ is an education platform that combines online and live learning to bring the original Pilates method to life.We create innovative and educational resources for Pilates professionals and enthusiasts who are looking for more depth and ownership in their practice. Our work is based on the original Pilates method, but delivered with a modern understanding of movement, health, and fitness training.

Our offering consists of an online subscription and an immersive workshop program. Our mission is to inspire Pilates professionals around the world to fill gaps and connect dots to round out and deepen their understanding of the Pilates method.


While we’re on the topic: What is 360° Pilates not?

It’s not a teacher training program. It’s not an online course with a finish line. It’s not a bridge program and does not extend any credentials. We don’t stream classes or workouts. We don’t teach workshops online.

We merely want to put the Pilates method in your hands by giving you the most comprehensive exposure to the breadth and depth of the work with our online subscription and provide opportunities to live and breathe the work in a supportive environment with our workshop program. Simply put, we are here to support your ongoing development as a student of the Pilates method.

Who is behind 360° Pilates?

Hi, I’m Benjamin Degenhardt. I’ve been a Pilates student since 1998, a teacher since 2004, a teacher of teachers since 2011, and I created 360° Pilates in 2013.

Having gone through both classical and contemporary training programs I felt a need to bring the many opposing opinions and pieces of the work together under the umbrella of its original intentions, and so I immersed myself in historical research on the thought process behind Joseph Pilates’ method. I started 360° Pilates because I wish I had access to a resource that supported me in my learning curve as a perpetual student and teacher of the work.

PS: I have done a ton of other fun things in the world of Pilates, like coming up with March MATness. If you are interested in my work outside of 360° Pilates, you can take a look here.

I am looking for Teacher Training.

That is super exciting and we’re definitely here to cheer you on! Here’s the rub: proper Teacher Training requires mentorship, hundreds of hours of self-practice and supervised teaching, and a physical Pilates home where it can all take place. Unfortunately these are all things that we can’t provide with an online platform or individual workshops.

However, we are well connected in the world of Pilates and are teaming up with trusted programs who will utilize 360° Pilates Online as part of their learning materials (because photo manuals are so, so yesterday). Until we have a directory of partners in our 360° Pilates Teacher Training Support Program available, feel free to contact us so we can point you in the right direction!

I want to partner up with 360° Pilates!

Teacher Trainers and studio owners, right this way! One of the many goals of the 360° Pilates platform is to elevate awareness of the original work, and bring kindred professionals together for shared and multiplied success.

We are currently working on piloting our Teacher Training Support Program, a process that enables select Teacher Training programs around the world to utilize the learning materials (including 360° Pilates Online).

Our other partnering opportunity is for studio owners and a truly exciting one… Imagine a world where your studio is used during otherwise underutilized hours, by YOUR students, with YOUR supervision, AND the assistance of 360° Pilates Online. Joseph Pilates used still photography on the walls to conduct his students’ practice… we are giving this concept a technological upgrade.

Both of these partner programs are currently being fleshed out and explored with a few select training programs and studios. If you are interested in learning more about future opportunities, send us an email at info@360pilates.com with the subject line “Partnering opportunities”.

Technical Support

I need help logging in / changing my password.

It happens to the best of us: with each of us managing an average of 90 accounts around the internet, it’s easy to lose track of your passwords.

(The good news is: you must have selected a strong password!)

Simply select “Lost your password” on the login screen and enter the email address associated with your account. Check your email and follow the prompts to reset your password. Now you’re ready to log back in!

If you simply want to change your password, visit My Account > Account Home > Change Account Details / Password.

If the above doesn’t help you with your login or password problem, please contact us at info@360pilates.com and we’ll sort it out for you!

How do I change account details including method of payment?

In order to view and change your name, email address associated with your account, password, billing address, or payment information, visit the My Account page from the navigation bar (you must be logged in).

You can also see and change your subscription details including the renewal date under ‘Memberships’.

Email us at info@360pilates.com if you require any additional information about your account.

The site doesn’t seem to work properly.

If a video isn’t playing properly or the website doesn’t seem to be working as it should, try the following (in the order provided until the problem is solved):

  1. Reload the page you’re on.
  2. Close and reopen the browser you’re using.
  3. Clear your browser’s cached files.
  4. Log out and back into your 360° Pilates Online account.
  5. Check and possibly reset your wifi / internet connection.
  6. Restart your computer / device.

Our videos are hosted on an external platform for ideal loading times and the best viewing experience possible. In 99.9% of cases, the above list takes care of any problems between your device and our video player.

If you still have difficulties with our website and/or playing videos, please contact us and we’ll find the right solution for you!

I can’t hear any sound on the videos.

Your device is working just fine – our exercise videos have NO SOUND. We decided to let the work speak for itself instead.

However, you should be able to hear sound on our promo video, the site tour, and our tutorial videos in the journal section. If you don’t, please follow the steps outlined in the previous question.

If that doesn’t help, please drop us a note.

How can I cancel my subscription?

After your introductory term, you may cancel your monthly subscription to 360° Pilates Online anytime. In order to do this, you must be logged in to your account. Head over to your account dashboard, then select Memberships > View Billing > Cancel and you’re good to go.

Your access to the catalog will remain active until the end of your current billing cycle (or introductory term), and if you change your mind you may reactivate your access by logging into your account dashboard and selecting Memberships > View Billing > Resubscribe.

How can I get a refund?

Our money-back guarantee is valid for 7 days after you activated a subscription. To take advantage of this offer, just send us an email at info@360pilates.com within your first 7 days of subscription. We won’t ask any questions but if you have any feedback for us we’d greatly appreciate it!

360° Pilates Online

Is 360° Pilates Online the right platform / tool for me?

360° Pilates Online is the right platform for anyone that loves Pilates (but, we’re biased). This article will help you figure out if we’re the right fit for your Pilates needs!

I am a fully qualified teacher, working day and night.

Our online platform and workshop program were designed to introduce a new way of thinking through the Pilates system, help you keep track of the entire method, and offer ongoing inspiration to your everyday work.

I am a teacher in training, figuring it all out.

The sooner you understand how the method fits together as a cohesive whole, the quicker you will find ownership within what may now seem like a ton of orders, exercises, and protocols. With 360° Pilates, you can literally click your way through the Pilates method and draw lots of meaningful connections between the exercises. Additionally, our workshops provide a safe space to explore the work for your own body without the stress to perform for an exam at the end.

I am an enthusiast student of Pilates. I just love it.

If observing and practicing Pilates is your thing, you’re in the right place. While 360° Pilates is predominantly dedicated and devised for the Pilates professional, you are absolutely welcome to take your enthusiasm to the next level by perusing our resources. Keep in mind that this is not a teacher training or online course that gives you credentials to teach Pilates. When you’re ready to take that step, contact us and we will do our best to point you to a great program!

I am looking for a good online workout.

We love a great streaming Pilates class like anybody else, but alas that’s something we’re not offering. There are great options out there for you, and we personally love pilatesanytime.com for a diverse mix of Pilates classes: use code 360PILATES for a month on us!

What’s included in 360° Pilates Online?

Get access to 360° Pilates Online to receive all of these benefits:

  • Access to a comprehensive video catalog of the original Pilates method
  • Over 400 HD videos shot from multiple angles to detail each movement
  • Curated and searchable content that can be streamed on all your devices
  • Exclusive articles and tutorials in our journal
  • Discounts on all 360° Pilates workshops around the world
  • Coming soon: online CECs and professional networking opportunities
Tell me about pricing.

Our access plan comes in two tiers: you select an introductory term of 3 months (regular plan) or 12 months (Going Up Front plan) based on your budget and commitment level. We believe it takes an absolute minimum of 3 months to see the benefits of access to 360° Pilates Online make an impact on your everyday work, and we will reward those of you ready to commit for the entire year.

The 3-month package is USD $200, and the 12-month package is USD $440, and both come with a money-back guarantee for 7 days (no questions asked).

After the introductory term, your subscription continues at USD $36 per month and can be canceled (and reactivated) at any time. And yes, that’s less than half the cost of a single private lesson for access to the entire world of 360° Pilates Online!

Can I try 360° Pilates Online?

While there is no trial, we want you to be able to make an informed decision and feel confident about your subscription to 360° Pilates Online. Here’s how:

  1. Have you taken a tour with us yet? Click here to take an inside look into 360° Pilates Online.
  2. Check out an exercise page (click here) to experience the look and feel of the video catalog.
  3. If there is anything else you’d like to preview or know about 360° Pilates Online, click here to get in touch!

Lastly, we are confident that 360° Pilates Online is worth the investment and more. In fact, we are confident enough to give you a full refund within 7 days of purchase if you disagree – no strings attached, no uncomfortable questions asked!

Is EVERY exercise included in the catalog?

The original work contains countless variations and escalations of exercises across different pieces of apparatus. With well over 400 videos, we have captured the vast majority of exercises that were demonstrably formulated and perpetuated by Joseph Pilates and his students. This includes repertoire and apparatus often left out by training programs, such as the Neck Stretcher and Arm Chair repertoire.

That said, we will continue to add variations and archival exercises over time – something to look forward to!

Does the catalog include cueing language and detailed instructions?

There are no perfect words to describe or cue an exercise, so we decided not to imply otherwise. Our descriptions are limited to two short sentences to enrich your visual study of the videos. Think of visiting an exhibition at a museum where you look at the art pieces with little more than contextual information in form of a little plaque on the wall. That’s how we constructed the exercise descriptions.

We believe the Pilates method speaks for itself, and that you will find all the details and language you need as you dig deeper into your own practice.

Who is modeling the exercises?

We are proud to work with an all-star team of a dozen different Pilates practitioners, ranging from Pilates enthusiasts to successful teachers, studio owners, and Teacher Trainers. We believe it’s important to showcase the method on a variety of bodies.

What type of apparatus do you use?

We proudly work with apparatus made to specifications that are close to, if not the same as, what Joseph Pilates worked with in his studio. The apparatus you see throughout the catalog is made by the following manufacturers:

• Gratz Industries
• Pilates Designs
• Pilates Lineage
• Pilates Scandinavia

If you work with apparatus of a different make, the exercises may feel quite different and some of the setup instructions may not apply. Over time, we will add information on how to successfully work with non-traditional apparatus in our journal. In the meantime, send us your questions if you get stuck!

Did Joseph Pilates ever create a video catalog?

Joseph Pilates was quite prolific in trying to document his work in film, photography, and writing. In fact, a video catalog of the work is not far from what he intended to accomplish himself. In 1957, he wrote:

“Like any pianist’s art, Contrology cannot be preserved—or even more than vaguely limned—on the printed page. It must also be both seen and heard: there is no other way.”

He referred to the creation of a video catalog documenting his work, a project he dedicated a lot of time to but never reached completion.

Can I view 360° Pilates Online on my phone, tablet, or other?

360° Pilates Online is optimized to display and work on ANY device with an active internet connection.

Workshops

Tell me more about your workshops.

The 360° Pilates workshops are an integral part of our educational offering and consist of 12-15 hour immersions into the Pilates method. Alternating short lectures with a vigorous movement practice across all apparatus, the workshops are designed to be a creative retreat for the Pilates enthusiast. Participants can expect to get their minds expanded, their notebooks filled, and their bodies reinvigorated.

The workshops integrate with 360° Pilates Online, giving subscribers not only a discount on tuition but also the benefit of perusing workshop-specific portions of the website for preparation and implementation of the learned material.

The workshop topics can be taken individually and in any order. They are inspired by original concepts and aspects of the Pilates method:

  • Mat Intensive – rediscovering the original Mat work
  • The Fundamentals – assessment and conditioning
  • Deeper Connections – the corrective work
  • Internal Shower – working from the outside in
  • Pilates Gymnastics – when exercise is about movement, not muscle
  • Tactile Teaching – becoming an apparatus of flesh and blood
  • Brains & Brawn – clarifying the balance of mind and body

For more information and to see where you can dive into either of these topics, click here to visit our workshop calendar.

Do you offer continuing education credits?

All of our workshops are PMA-approved continuing education coursework and grant a minimum of 12 CECs per session. Most of them offer 16 CECs, enough to keep your PMA certification valid for an entire 2-year term!

How can I host a 360° Pilates workshop?

Thanks for your interest in hosting a 360° Pilates workshop! In order to qualify, host sites must be able to accommodate a group of 15-20 participants for the duration of the workshop (12-15 hours over 2-3 consecutive days). We’d love to talk to you about the details, click here to contact us!

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